Refund policy

Return & Refund Policy

Thank you for shopping with us. We want you to have the best experience possible and are committed to making sure you are satisfied with your purchase.

Returns

We accept return requests within 30 days of receiving your order. To be eligible for a return, items must be unused, in their original condition, and include any original packaging when applicable.

Before sending any item back, please contact our customer support team with your order number and the reason for your return. Please do not send items back without contacting us first, as we need to provide the correct return instructions.

Damages, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong items, please contact us within 7 days of delivery. Please include your order number and photos or videos of the issue so we can review and assist you with a replacement or refund.

Refunds

Once your refund request is approved, your refund will be processed back to your original payment method. Please allow a few business days for your bank or payment provider to complete the transaction.

Return Shipping

Customers are responsible for return shipping costs for returns due to personal preference or a change of mind. If the item received is damaged, defective, or incorrect, we will work with you to provide the appropriate solution.

Order Cancellations

If you need to cancel your order, please contact us as soon possible. We will do our best to accommodate your request, but cancellations cannot always be guaranteed once an order has been processed or shipped. 

We appreciate your support and are committed to providing excellent customer service. Thank you for choosing our store!